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Terms & Conditions

Terms of Use General:

The following Terms of Use outline your obligations regarding the website for Fullbloom Hydroponics, a DBA of Bluecommerce Solutions, Inc. You can also review our Privacy Policy, which outlines our obligations and practices towards handling any personal information that you may provide to us. For informational purposes of this entire section of our website, Fullbloom Hydroponics may also be referred to as “Fullbloom” or “the company” throughout this entire page. Our website may also be referred to as “the site”.

1. Acceptance of Terms:

The web pages available at http://www.fullbloomlightdep.com and all linked pages (“the site”), are owned and operated by Fullbloom (“the company”), and are accessed by you under the Terms of Use described below (“Terms of Use”). Please read these terms of use carefully before using the site or purchasing our products and equipment. By accessing Fullbloom or using any part of the site you agree to become bound by these terms and conditions. If you do not agree to all the terms and conditions, then you may not access the site, use the content or any services offered here. Fullbloom’s acceptance is expressly conditioned upon your acceptance of all these terms of use, to the exclusion of all other terms; if these terms and conditions are considered an offer by the company; acceptance is expressly limited to these terms.

2. Modifications of the Terms of Use

Occasionally these terms may be revised, and the most current version will be at http://www.fullbloomlight dep.com. If we make a revision and we consider it a material change, we will notify patrons by posting an announcement on the site. You are responsible for reviewing and becoming familiar with any modifications. Use of the services after such notification constitutes your acceptance of the terms and conditions of the Terms of Use as modified.

3. Description of the Service

Subject to full compliance with the Terms of Use, Fullbloom may offer to provide certain products and equipment, as described more fully on the site, (“services”). The company may change, suspend or discontinue products, including any content (including, but not limited to software, email, messages, user comments, data, information, product descriptions, graphics, photographs, images, illustrations, audio clips, and video clips) for any reason, at any time, including the availability of any feature or content. The company may also impose limits on certain features and services or restrict your access to parts or all of the site without notice or liability.

4. Illegal Usage of Products:

All of the company’s products are sold for the exclusive purpose of growing culinary herbs, fruits, and vegetables only. These items are meant to be used in accordance with all applicable laws of your country or region. It is EXPRESSLY FORBIDDEN to use any product obtained from this website in an illegal manner, or a manner other than for which the product was intended. It is illegal to use products purchased from this website to grow illegal plants, and the use therefore is strictly forbidden. Fullbloom does NOT endorse the growing of illegal plants, and expressly reserves its right not to sell its products to customers who make known that their intent is to use the product for illegal purposes. The company highly discourages customers from making verbal or written inquiries pertaining to the growing of illegal crops and shall not respond to any such inquiries. The company warrants customers to use all of the company’s products for their intended purpose, and expressly indemnifies the company from any and all liability arising from the illegal use or misuse of the company’s products.

5. Usage:

Copyright: All site content is the property of Fullbloom or its licensors, and is legally protected by copyright and other intellectual property laws.

Trademark: All trademarks, service marks and logos used and displayed on this site are registered and unregistered trademarks of Fullbloom and others. Nothing on this website should be construed as granting, by implication, or otherwise, any license or right to use any trademark displayed on this site without the written permission of the trademark owner. The company enforces its intellectual property rights to the fullest extent of the law at all times.

Restrictions: Any unauthorized use of any material or other information contained on this site may violate copyright laws, trademark laws, and various other regulations and statutes. Permission is granted to display, copy, or distribute and download the materials on this site for personal, non-commercial use only; provided that you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach ANY of these terms or conditions, or upon the request of Fullbloom. You agree not to reproduce, retransmit, distribute, disseminate, sell, photocopy, publish, broadcast, or circulate content to anyone without the express prior written consent of the company. You may use this website’s content individually or within your company, but copying and distributing content from this website to any third party is expressly forbidden.

6. Order Acceptance Policy:

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We may require additional verifications or information before accepting any order. Fullbloom reserves the right after receipt of your order to accept or decline your order for any reason and at any time. Fullbloom is not responsible for any fees incurred by the buyer as a result of any purchase or attempted purchase, regardless of the reason(s) for the fees. This includes but is not limited to; bounced check fees, duties, taxes, credit card fees, overdraft fees, over-limit fees, and conversion rates. Orders shipped to various states may be subject to their respective state’s sales tax. Such tax will be added to the order without notice.

7. Sales Tax:

Sales tax may apply if your order is being shipped to any state within the United States of America. Additionally, any item being shipped to you from the State of Oregon may be subject to the current Oregon state sales tax. If you have any questions about sales tax on your Fullbloom purchase(s), please call us, toll free, at 1-888-725-4769 and our expert staff will be happy to help. You may also e-mail us as well at support@fullbloomhydroponics.net.

8. International Orders:

For all orders that are shipped outside of the United States of America, the customer is responsible for any and all international taxes, service charges, tariffs, duties and/or import fees which may be imposed. No order may be canceled or charged back as a result of the imposition of any international taxes, service charges, tariffs, duties and/or import fees. As an international customer, you acknowledge sole and FULL responsibility for all international duties, tariffs and/or import fees, and understand and expressly agree that Fullbloom will not issue any refund under any circumstance at all relating, be it either directly or indirectly, to the imposition of any such international duties, taxes, service charges, tariffs and/or import fees.

Return Policy:

Due to the extensive equipment, hours of labor and high cost of shipping used to produce a greenhouse, we are currently unable to provide a refund once production has begun. We strive for perfection with every order and will work with you regarding any of your concerns. Please do not hesitate to contact us. We want to earn your repeat business and continue our pattern of reputable success.

For non-greenhouses items (accessories, fans, heaters, etc…) we are accepting limited returns. Products must be in their original, unopened packaging. Customers will be responsible for payment of return freight and industry standard 40% restocking fee upon receipt.

Special Notes on Orders:

If you do not see the item or price that you were quoted, you may still place the order by e-mailing us your information or by calling us, toll free, at 1-888-725-4769. All orders are subject to verification once received. Please note that web orders may take up to 5 business days to process. We reserve the right, without further notice and at our discretion, to upgrade your ordered item to a part of equal or greater value at no additional cost to you. There is a $50.00 - $100.00 fee if you are not available to accept delivery for a freight order on a scheduled delivery date. The fee varies depending on the freight company, as each company has different policies. Fullbloom is charged the fee by the freight company in order to attempt a second delivery; It is the customer’s responsibility to pay Fullbloom for all fees incurred during the shipping and delivery process. There will be additional fees if multiple delivery attempts are unsuccessful. Fullbloom will contact the customer before charging the delivery fee. If Fullbloom is unable to reach the customer within 24 hours, we will charge your original form of payment.

Light Trap Storage:

Prior to mounting, do not leave light traps lying flat on a heated surface or in an enclosed area, and/or in direct sunlight as this may cause damage to the plastic fins.

Privacy Policy:

Privacy Commitments

Fullbloom takes your privacy extremely seriously. Our customers want to see specific, easy-to-read information about our privacy policy and commitments. We have made our privacy policy easier to find and read. We welcome your feedback on our privacy policy, and invite you to contact us with any questions.

Our privacy commitments are fundamental to the way we do business. These apply to everyone who has a relationship with us - including customers and website visitors.

We will protect your privacy and keep your personal information safe. We use powerful encryption and other security safeguards to protect customer data.

  • We will not sell your personal information to anyone, for any purpose. Period.
  • You have choices about how Fullbloom uses your information for marketing purposes.
  • We fully disclose our privacy policy in plain language, and make it accessible to you.
  • You will be notified of revisions to our privacy policy, in advance. No surprises.
  • We're listening. You can send us questions or feedback on our privacy policy.

2. Privacy Policy Scope

This Privacy Policy identifies and describes the way that we use and protect the information that we collect about our customers and website visitors. All use of Fullbloom’s products and equipment, as well as visits to our website, is subject to this Privacy Policy.

A. What information do we collect?

Contact information that allows us to communicate with you - including your name, address, telephone number, and email address. Equipment, products, performance, viewing, usage of Fullbloom’s website and any other pertinent information about your use of our products and equipment.

Billing information related to your financial relationship with us - including your payment data, credit card number, credit and order history.

B. How do we collect it?

  • You give it to us whenever you purchase or interact with us about a product or equipment we offer.
  • We collect it automatically when you visit our website or purchase any of our products and equipment.
  • We obtain it from other sources, including credit agencies.

C. How do we use it?

 

  • Provide you with the best customer experience possible.
  • Provide the items you purchase.
  • Respond to your questions.
  • Communicate with you regarding product updates, offers, and promotions.
  • Deliver customized content and advertising that may be of interest to you.
  • Address any security issues with our website.
  • Investigate, prevent, or take action regarding illegal activities with any purchase, violations of our Terms of Service or Acceptable Use Policies.

Fullbloom reserves the right to change any of its privacy policies and related procedures at any time, in accordance with relevant federal and state laws. You will receive appropriate notice if our privacy policy changes. This Privacy Notice is provided to you for informational purposes only. You do not need to call or take any action in response to this notice. We recommend that you fully read and retain this notice for your personal files.

3. Electronic Marketing and Order Communication:

When you place an order with Fullbloom, you agree that we have collected your email address for the sole purpose of communicating order status with you and sending you occasional notices of product promotions or special offerings. You have the ability to unsubscribe to all promotional email should you decide that you do not want to receive this type of information anymore. As per our privacy policy, we NEVER give out or sell your information to any third party. Your information stays with us securely and will not be sold at any time. Fullbloom reserves the right to cancel any order for any reason. We will cancel all suspicious orders without notice. If we think the credit card used may not be authorized by the owner of the credit card, we will investigate the order to make sure that the order is legitimately authorized by the owner.

Warranty Information:

When working with product warranties, the best source of information is the manufacturer. Here is some basic information provided to us from the manufacturers about their most common warranties. If you think you need to file a warranty claim, give us a call. We will be able to start the process with you or even take care of it on your behalf.

J&D Manufacturing:

J&D Manufacturing, which produce the fan motors in our products, provides a one year warranty on all products inspected and proven to be defective. That offer only applies to the original purchaser and does not cover normal wear and tear, return delivery or other incidental damages and losses.

Link4:

Link4 produces all the automated components for our greenhouse kits. They provide their “Sterling Protection Program” which will help to keep your purchase functioning at an optimal capacity. Every customer receives the following for one year: free 24/7 phone support and training as well as software and firmware upgrades.

Please note: There is absolutely no warranty offered on standard greenhouse poly due to how easy they are to tear. Only the solar rig greenhouse poly comes with a warranty that is available direct from the manufacturer.

1. Disclaimer of Warranty/Liability:

Information on this website may contain technical inaccuracies or typographical errors. Fullbloom shall not be responsible for any errors or omissions that may be contained within this website and does not guarantee the accuracy, completeness, or timeliness of the information, product descriptions, text, graphics, photos, links or other items contained within this website. The company makes no commitment to update the information on the site. The company reserves the right to make changes without notice.

The site is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, and makes no warranty regarding the operation of the site, or any information or other content on it, or any services or products provided through or in connection with the site. Fullbloom expressly disclaims any and all warranties, products, or services which are part of the site, including the implied warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may apply to you. No advice or information given by Fullbloom shall create any warranty.

Under absolutely no circumstances, including but not limited to negligence, shall Fullbloom be liable for any direct, indirect, special, incidental, or consequential damages. This includes, but is not limited to, harm to equipment and/or personal injury or death arising out of the use, misuse, or inability to use any of the materials on this site, even if the company’s authorized representative has been advised of the possibility of such damages. If your use of materials from this website results in the need for the servicing, repair, or correction of any item, you fully assume any cost thereof. Some U.S. states or foreign countries do not allow the exclusion or limitation of incidental/consequential damages, so the above limitation or exclusion may not apply to you.

2. Governing Law:

Any claim(s) arising out of the use of the site or transaction incidental thereto shall be governed by the laws of the State of Oregon, without regard to its conflict of laws rules, and the State of Oregon will be the sole jurisdiction and venue for any litigation arising out of the use of this website or arising from transactions incidental thereto. By agreeing to these terms of use, you are consenting to personal jurisdiction in the State of Oregon. The venue for any legal action arising out of the use of the site shall be in the county or circuit courts of the State of Oregon, or the federal courts of the State of Oregon

This agreement sets forth the entire understanding and agreement between you and Fullbloom. All information listed in this agreement is 100% legally binding.